Technology investments, performance and the effects of size and region in Turkish hospitals
Yazarlar (3)
Prof. Dr. Ayşe TANSEL ÇETİN Yalova Üniversitesi, Türkiye
Hatice Mine Aksu
Sabancı Üniversitesi, Türkiye
Prof. Dr. Gökhan Özer Gebze Teknik Üniversitesi, Türkiye
Makale Türü Özgün Makale (SSCI, AHCI, SCI, SCI-Exp dergilerinde yayınlanan tam makale)
Dergi Adı SERVICE INDUSTRIES JOURNAL (Q2)
Dergi ISSN 0264-2069 Dergi Bilgileri (2012)
Dergi Tarandığı Indeksler SSCI
Makale Dili İngilizce Basım Tarihi 01-2012
Cilt / Sayı / Sayfa 32 / 5 / 747–771 DOI 10.1080/02642069.2010.529433
Makale Linki http://www.tandfonline.com/doi/abs/10.1080/02642069.2010.529433
UAK Araştırma Alanları
Finansal Muhasebe
Özet
This study investigates the effects of technology investments on cost and quality performance and whether hospital size and region have a moderating effect on this relationship. The results are based on responses from 798 managers surveyed in 390 hospitals throughout Turkey. The findings reveal that information/office and clinical technologies have a statistically significant effect on a hospital's cost and quality performance. Furthermore, hospital size has a robust and statistically significant positive (negative) effect on the clinical technology-performance (info/office technology-performance) relationship. Finally, although being located in a developed region enhances hospital performance, it does not have a moderating effect on the technology-performance relationship.
Anahtar Kelimeler
technology investments | information technology | quality | performance | hospital
BM Sürdürülebilir Kalkınma Amaçları
Atıf Sayıları
Yöksis 5
Web of Science 3
Technology investments, performance and the effects of size and region in Turkish hospitals