The Effects of Workload Role Ambiguity and Social Support on Burnout among Social Workers in Turkey
Yazarlar (2)
Prof. Dr. Senay YÜRÜR KARSLIOĞLU Yalova Üniversitesi, Türkiye
Muammer Sarikaya Yalova Üniversitesi, Türkiye
Makale Türü Özgün Makale (SSCI, AHCI, SCI, SCI-Exp dergilerinde yayınlanan tam makale)
Dergi Adı Administration in Social Work
Dergi ISSN 0364-3107
Dergi Tarandığı Indeksler SSCI
Makale Dili İngilizce Basım Tarihi 01-2012
Cilt / Sayı / Sayfa 36 / 5 / 457–478 DOI 10.1080/03643107.2011.613365
Özet
The purpose of this study is to examine main effects of workload, role ambiguity, and social support on social workers' burnout in Turkey. Data were obtained from 222 social workers who were members of the Association of Social Workers in Turkey. Results revealed that workload might predict emotional exhaustion, depersonalization sub-dimensions of burnout, but not personal accomplishment. Role ambiguity was positively related to emotional exhaustion and depersonalization, and negatively related to personal accomplishment. In other words, when social workers experience greater role ambiguity, they tend to experience higher levels of burnout. Social support from supervisor has decreased emotional exhaustion and increased personal accomplishment as predicted. But supervisor support had no direct effect on depersonalization of social workers. The study is an addition to the social workers' burnout …
Anahtar Kelimeler
burnout | role ambiguity | social support | social workers | workload
BM Sürdürülebilir Kalkınma Amaçları
Atıf Sayıları
Google Scholar 172
Scopus 60
The Effects of Workload Role Ambiguity and Social Support on Burnout among Social Workers in Turkey

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